NOTE: Clearing memory of remotes from the powerhead will clear ALL programmed remotes, wireless keypads and vehicle transmitters (Car2U and HomeLink). Once seven remotes have been programmed, any new device that is programmed will kick out the last programmed device.
Most older Genie garage door openers (pre-1995) can hold up to seven wireless devices (this includes remotes and keypads). If you are experiencing difficulty programming your Genie remote or find that once you program one remote it deactivates another, you may need to clear the receiver by following the steps below. Here are some common reasons you should clear the memory of your garage door opener: Deactivating your Genie garage remotes and keypads and reprogramming your currently used ones will ensure only authorized persons can access your garage.
Resetting your Genie garage door opener allows you to erase the memory of previous remotes and keypads. Have you lost your garage door remote or moved into a new home? What do you do if someone steals your garage remote? Maybe you are a landlord whose tenants have moved out.